As a courtesy to our therapist and other clients, please respect our scheduling by keeping appointments whenever possible. While we understand that unforeseen events occur that may cause a need to cancel an appointment, we ask that you provide a minimum of 24-48 hours notice when canceling or rescheduling an appointment. Cancellations made less than 24 hours before your scheduled appointment are subject to a $60.00 cancellation fee to cover the time reserved. No-shows will be charged the full value of the service.
Arrival time/Treatment Time
Please arrive to your appointment at least 10 minutes prior to your scheduled time. All services offered have a specific time schedule, and early arrival allows for a relaxed and unhurried experience, as well as time to complete any appropriate forms. Please also allow an extra 30 minutes outside of the allotted service time, to discuss your concerns and questions and to go over your personalized home treatment plan with your practitioner.
Please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other guests. If a client is more than 15 minutes late, we may require that the appointment be rescheduled. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at the discretion of The Skin Therapy Center and only with advanced notification of late arrival.
Inclement Weather or Feeling Under the Weather
If we are experiencing inclement weather or you are feeling under the weather, please stay home. We do not want to cause you any extra stress, so just give us a courtesy call as soon as possible to let us know and to reschedule. If our office closes unexpectedly, we will also call you.
Gratuities are graciously accepted. They are not included in the price of the service.
For every new referral you send our way, we will add 20 points (worth $20) to your account. Points can be used as cash towards a future service. For example, if you refer 2 new clients, you receive 40 points, which is $40 off on your next service. The more friends you tell, the more points you can receive!
Receive $20 off your second service if you were referred by an existing client (excludes waxing services).
ASK YOUR SKIN CARE PROFESSIONAL FOR REFERRAL CARDS TO HAND OUT TO YOUR FRIENDS!
* Points can only be used towards treatments and they never expire. They cannot be used towards the purchase of products or waxing services.
Conveniently located in Ellicott City, MD
Skin Therapy Center LLC
Howard County Medical Center 9055 Chevrolet Dr., Suite 202
Ellicott City, MD 21042
Monday - Wednesday, Friday, Saturday
By appointment only
Thursday & Sunday: Closed
"Self-care is not selfish or self-indulgent. We cannot nurture others from a dry well. We need to take care of our own needs first, then we can give from our surplus, our abundance."
~ Jennifer Louden